How long does it take to personalise and process my order?

Our standard processing time for bespoke items is 1 to 3 business days before shipping.

Can I return a personalised item if I change my mind?

Because our gifts are personalised specifically for you, we do not offer refunds for a change of mind. However, we gladly offer refunds or replacements on any faulty products.

How much does standard shipping cost within Australia?

Standard shipping within Australia is $10. We also offer free standard shipping on all orders over $75.

What happens if I misspell a name on my personalisation request?

Please double-check all spelling before adding the item to your cart. As items are custom-made based on the exact text provided, we cannot offer refunds for customer spelling errors. If you notice a mistake immediately after ordering, please call us on 0411501174 as soon as possible.

Can I use emojis or special characters in my personalised gift?

Standard punctuation is welcome, but unfortunately, we cannot print or engrave most emojis. Please stick to standard text and the character limits noted on the product pages.

Will I see a proof of my design before it is created?

To ensure our fast 1-3 business day processing time, we do not send design proofs prior to production unless specifically requested or stated on the product page. Please ensure all details entered into the options fields are correct.

Can I send a personalised gift directly to the recipient?

Absolutely! Just enter their address in the shipping details at checkout. Since we specialise in gifting, we never include price tags or paper invoices in our packages.

Personalised Engraved 950ml Name Matte Insulated Steel Drink Bottle

$25.95

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Estimated delivery dates are provided as a guide. Actual times may vary depending on your location within Australia and your chosen shipping method

Others from the Collection

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They look exactly like the picture, delivery was

They look exactly like the picture, delivery was right on time very happy with my purchase thank you x

Order Context Summary:
Cherith left an enthusiastic review confirming that her order arrived right on time, matched the listing images accurately, and that she is delighted with her purchase.

Direct Customer Reply:
Hi Cherith,

Thank you so much for taking a moment to share your feedback. As the sole maker here, I take genuine pride in checking every single item by hand so that it matches the photos true to life and arrives right when expected. Hearing that you are so happy with your purchase brings a big smile to my face.

Thank you for supporting an independent Australian small business, and I hope your piece brings lots of joy.

Warm regards,

Make It Personal Gift Co