How long does it take to make a personalised gift?

At Make It Personal Gift Co, our standard processing time is 1–3 business days. During this time, we design, triple-check, and hand-craft your custom order.

Do you offer express shipping for last-minute gifts?

Yes, we offer Express Post options at checkout. While this speeds up the delivery time with Australia Post, our workshop still requires 1–3 business days to create your bespoke item.

When is the latest I should order for Christmas or Mother's Day?

During peak seasons, we recommend ordering at least 3–4 weeks in advance. We always post 'cut-off dates' on our website as these holidays approach.

How long does it take to personalise and process my order?

Our standard processing time for bespoke items is 1 to 3 business days before shipping.

Can I return a personalised item if I change my mind?

Because our gifts are personalised specifically for you, we do not offer refunds for a change of mind. However, we gladly offer refunds or replacements on any faulty products.

How much does standard shipping cost within Australia?

Standard shipping within Australia is $10. We also offer free standard shipping on all orders over $75.

What happens if I misspell a name on my personalisation request?

Please double-check all spelling before adding the item to your cart. As items are custom-made based on the exact text provided, we cannot offer refunds for customer spelling errors. If you notice a mistake immediately after ordering, please call us on 0411501174 as soon as possible.

Can I use emojis or special characters in my personalised gift?

Standard punctuation is welcome, but unfortunately, we cannot print or engrave most emojis. Please stick to standard text and the character limits noted on the product pages.

Will I see a proof of my design before it is created?

To ensure our fast 1-3 business day processing time, we do not send design proofs prior to production unless specifically requested or stated on the product page. Please ensure all details entered into the options fields are correct.

Can I send a personalised gift directly to the recipient?

Absolutely! Just enter their address in the shipping details at checkout. Since we specialise in gifting, we never include price tags or paper invoices in our packages.

When Should You Order a Personalised Gift? A Guide to Stress-Free Gifting

February 15, 2026

There is nothing quite like the feeling of finding the perfect custom gift, only to realise it might not arrive in time for the big day. Let’s make sure that never happens.

At Make It Personal Gift Co, we know that timing is everything when it comes to milestones. Whether it’s a milestone birthday or a retirement celebration, a personalised gift carries more weight than something off a shelf—but it also requires a little more planning. Because we are a boutique Australian workshop, we move fast, but we always recommend a "buffer" to ensure your keepsake arrives in pristine condition.

How far in advance should I order a personalised gift?

For most occasions, you should order your personalised gift at least 10–14 days in advance. While our workshop processing times are fast (typically 1–3 business days), you must account for Australia Post delivery windows, which can vary depending on your location. During peak seasons like Christmas or Mother’s Day, we recommend ordering 3–4 weeks ahead to avoid disappointment.

The "Make It Personal" Timeline

Same-Day Design: If you order during working hours, I often start on your custom design files the very same day. This ensures your gift moves into the "making" phase almost immediately.
The 1–3 Day Promise: Apart from peak holiday seasons, our processing time is just 1 to 3 business days. This includes our manual triple-check of your details and the final crafting of your item.
Shipping Realities: Once your gift leaves our workshop, it's in the hands of the couriers. We always suggest choosing Express Post if your event is less than 10 days away.

Capture Your Adventures: Travel Memory Albums

Our travel memory albums and journals are some of our most meaningful "timeline" gifts. Because these are often ordered right before a big trip or as a homecoming surprise, our fast turnaround is essential. Internal Link: Shop our Travel Memory Albums & Journals.

Conclusion

Gifting should be a joy, not a race against the clock. By ordering your personalised treasures just a couple of weeks early, you allow us the time to triple-check every detail and ensure your gift from Make It Personal Gift Co arrives exactly when—and how—it should.