Which date format should I use for custom gifts?

We use the date exactly as you enter it in the personalisation box. Whether you prefer the Australian (DD/MM/YY) or American (MM/DD/YY) format, please type it exactly as you want it to appear.

Can I change my personalisation after the order is placed?

Because we begin the design and crafting process quickly, we can only accommodate changes if the item hasn't been started. We recommend triple-checking all details at checkout.

What if I forget to include an initial or age?

If details are missing, it may delay your order while we reach out to clarify. To ensure the fastest delivery, please include all details even if they seem obvious based on the product type.

How long does it take to personalise and process my order?

Our standard processing time for bespoke items is 1 to 3 business days before shipping.

Can I return a personalised item if I change my mind?

Because our gifts are personalised specifically for you, we do not offer refunds for a change of mind. However, we gladly offer refunds or replacements on any faulty products.

How much does standard shipping cost within Australia?

Standard shipping within Australia is $10. We also offer free standard shipping on all orders over $75.

What happens if I misspell a name on my personalisation request?

Please double-check all spelling before adding the item to your cart. As items are custom-made based on the exact text provided, we cannot offer refunds for customer spelling errors. If you notice a mistake immediately after ordering, please call us on 0411501174 as soon as possible.

Can I use emojis or special characters in my personalised gift?

Standard punctuation is welcome, but unfortunately, we cannot print or engrave most emojis. Please stick to standard text and the character limits noted on the product pages.

Will I see a proof of my design before it is created?

To ensure our fast 1-3 business day processing time, we do not send design proofs prior to production unless specifically requested or stated on the product page. Please ensure all details entered into the options fields are correct.

Can I send a personalised gift directly to the recipient?

Absolutely! Just enter their address in the shipping details at checkout. Since we specialise in gifting, we never include price tags or paper invoices in our packages.

Avoid the Date Trap: How to Customise Your Gifts Perfectly Every Time

February 22, 2026

Whether it’s a milestone birthday or a wedding anniversary, getting the date right on a keepsake is essential. Here is how to ensure your custom details are exactly as you intended.

At Make It Personal Gift Co, we love that our keepsakes find homes all over the world. However, with a global community comes a bit of "date confusion." As a boutique maker, my golden rule is simple: I use the details exactly as they are entered. To help you avoid common pitfalls, I’ve put together this quick guide to getting your personalisation perfect from the first click.

How do I make sure my personalised gift is correct?

To ensure your personalised gift is correct, you must enter all dates, names, and ages exactly as you wish them to appear on the final product. Because date formats (like DD/MM/YY vs MM/DD/YY) vary between Australia and the USA, most makers will use your specific input letter-for-letter rather than assuming a regional format.

Tips for Flawless Date & Detail Entry

The Date Format Rule: Because we have both Australian and American customers, we don't "correct" date formats. If you enter 05/12/26, we will print it exactly in that order. If you want to be 100% sure there is no confusion, consider writing the month out (e.g., 5th December 2026).
Don't Skip the "Obvious" Details: Even if you are buying a "Birthday Bottle," please explicitly state the age or initial required in the personalisation box. What is obvious to you might have several variations to a maker!
Case Matters: Avoid using ALL CAPS for names unless you specifically want that "bold" look. Many of our elegant script fonts are designed for Sentence Case and can become hard to read in all capitals.
The Triple-Check Habit: I personally check every name and date, but I can't know your recipient's "real" birthday. Please do a final letter-by-letter review before hitting 'Add to Cart.'

Personalised Glass Bottles: The Ultimate Keepsake

Our custom glass bottles are a favourite for birthdays and weddings, where dates are often the star of the design. By being specific with your date format, you ensure a stunning result every time. Internal Link: Shop our Personalised Glass Bottles Collection.

Conclusion

At Make It Personal Gift Co, we are here to bring your vision to life. By being intentional with your dates and details, you help us create a one-of-a-kind gift that is exactly as you imagined it—no matter where in the world you are celebrating.